Leadership Commitment to Eliminating Preventable Harm - FREE No CME Option-Building a Culture of Safety

Video Transcription

Video Summary

This webinar, part one of a series on Building a Culture of Safety using the Patient Safety Structural Measure (PSSM), focuses on the leadership domain in healthcare settings. Presented by Kathy Collins, a registered nurse and quality/patient safety consultant, the session emphasizes leadership’s critical role in fostering a culture prioritizing patient safety. Patient harm remains a significant issue, often due to systemic failures and lack of safety checks. The PSSM outlines five domains, with this first session exploring leadership’s responsibilities in embedding safety as a core organizational value.<br /><br />Key points include how senior governing boards must hold leadership accountable, allocate adequate resources, and maintain transparency by including patient safety in at least 20% of board meeting discussions. Engaging C-suite involvement, sharing metrics broadly, and prompt notification of serious safety events are vital elements reviewed with practical examples and participant interaction. Challenges such as resistance to change, resource constraints, and sustaining momentum are addressed with strategies like clear communication and storytelling.<br /><br />Attendees shared best practices like quality retreats for board members to enhance engagement. The webinar concluded with a call to action for continuous leadership development, commitment to patient safety as a core value, and resources for supporting safe organizational cultures. Subsequent sessions will cover strategic planning and organizational safety. The session encouraged open dialogue and provided tools for hospitals to self-assess and improve their safety cultures.

Keywords

Patient Safety Structural Measure

Leadership in Healthcare

Culture of Safety

Patient Safety

Healthcare Leadership Accountability

Board Engagement

C-suite Involvement

Safety Metrics

Organizational Safety Culture